I meet regularly with other consultants in the nonprofit world, and a topic that often comes up is staff turnover at the nonprofits that we work with and the amount of time and energy it takes on OUR end to get the new staff up to speed.
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Member’s Area – Don’t Make Me Memorize Another Password Unless You’ve Got Something Really Cool In There
Many membership organizations are currently experiencing lower membership signups and retention in this economy; of course, I don’t think it’s actually the economy.
I subscribe for a lot of nonprofit enews / email lists and I have to tell you, I get a lot of REALLY unattractive emails that just don’t grab my attention.
Customer Service Orientation
I often wonder how much more money would roll in the doors for nonprofits if they would implement some simple customer service strategies used in the business world.
Okay – I’m extending the car theme one more time
this time to talk about car donations. I just had a client sign up at a car donation company so that they could receive an impromptu car donation from someone they knew.
A lot of people have been jumping on the Social Networking Bandwagon lately and I have to tell you I am not even close to being on board.Details